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6 A.M.

Richard Edelman at Yale School of Management

Running a Service Business

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I was on a panel yesterday at the Yale School of Management with Sir Martin Sorrell of WPP, Dominic Barton of McKinsey & Company and Dr. Jeffrey Koplan, former head of the U.S. Centers for Disease Control and Prevention on managing a service enterprise.

New York Magazine

Triumph of the Verticals

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I learned about a six-year transformation of the New York Magazine brand that would take it from being New York City-focused to national, from master brand to a focus on the vertical brands.

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