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November 14, 2005

A View of the Blogosphere From the Other Side of the Pond

I have just returned from a four-city trip to Europe, including stops in Hamburg, Brussels, Geneva and London. As part of my journey, our firm held a roundtable on blogging last Friday in London. Here are a few of the key points made during the session

The development of the blogosphere is lagging, with the sole exception of France. In fact, the four leading countries in blogging are in order the US, France, China and Iran. There are rarely references to blogs as news sources for establishment media in key markets such as the UK, Italy and Germany. Most blogs in the UK are on technology.

France is engaged in a love affair with blogging, with the world's fastest growth rate. In a single year, the number of bloggers has grown from 2 million to 3.4 million. The teenagers are the driving force in French blogging, representing nearly 80% of total blogs, according to Guillaume de Gardier, now director of Edelman’s European blogging group.

According to Gardier, the French teens have taken their blogging language from text messaging on cell phones. "Teens write in SMS style about issues of life, including music, sex, fashion and school," he said. "You know, in French culture, we speak about everything and over and over again."

Business has awakened to the opportunity to interact with bloggers in France. Both Siemens and Nokia sent new model cell phones to leading technology bloggers in the summer of 2004, asking them to review and comment on line. In other markets there is still a more reticent attitude, with concern about loss of competitive advantage or airing of dirty linen by employees. Microsoft is showing the way in Europe on employee blogging.

Here are a few specific comments by other panelists:

Suw Charman, UK blogger--"Think of the audience as individuals, critics and evangelists. With evangelists, consider whether a positive relationship with a company could put the person in a difficult position."

Kevin Anderson, BBC--"Journalists should blog for relevance, transparency and credibility." He blogs about questions posed by his readers--under the title "You Decide, I Report."

Charles Pretzlik, Financial Times--"The FT is at the experimentation phase. We don't allow readers to post comments directly to a journalist blog. We cannot chit chat on our blogs because it would damage the FT's brand credibility. Our material must be absolutely right; we cannot be pressured into the post it quickly syndrome."

There seems less of a gulf between bloggers and the PR community in Europe. I would suggest that PR folks look at our recent Edelman/Technorati study for tips on positive interaction with their brethren in the blogosphere, including establishment of trusting relationships through personal contact, elimination of corporate speak and use of employee bloggers.

Posted by Edelman at November 14, 2005 10:37 AM | Bookmark and Share

Comments

Richard,

In this otherwise accurate and - for those of us trying to educate marketers and communicators about consumer generated media and marketing in the UK - somewhat disheartening analysis of the European blogosphere, you assert that "most blogs in the UK are on technology".

I wouldn't want to generalise, but I'd argue that there are actually more political blogs in the UK than technology ones, a view which would appear to be supported by Britblog.com, the best (only?) topical directory of UK bloggers.

Posted by: Niall Cook at November 15, 2005 4:24 AM


Niall,

Well said
I picked up this comment from one of the speakers and should have challenged it. The bigger challenge as you say is to interest those in UK FR IT SP in blogging.

Posted by: Richard Edelman at November 15, 2005 11:41 AM


As for Germany, the market seems to be finally waking up. Journalists/press are discovering the blogging "phenomenon" and growth rates are similar to those seen in the French market ~2 years ago.

Germans don't like new technologies too much ;-)

Posted by: Heiko Hebig at November 15, 2005 2:43 PM


Heiko,

Thanks for writing
I think that Germany should see substantial growth Tie together good broadband penetration with dissatisfaction with tradtional media and lack of trust in institutions like government and business This was condition in France So I agree

Posted by: Richard Edelman at November 16, 2005 4:26 PM


Richard, we are also thinking of how to add and use BLOGs into our media lists, and how to set up a trustful relationship between our clients and accepters.

I am a Chinese PR guy, and found your BLOG online few days ago when I was trying to search for other info. I love the title: 6 AM. In China, it's Yuan Fen. Do you understand YuanFen?

Now, reading what's new on your blog is the first thing I do everyday when I am in office. 9 AM !

Posted by: Camy Ma at November 17, 2005 8:29 PM


Camy,

Thanks for your note. Did you know that I had my honeymoon in China. My wife and I visited Beijing, Shanghai, Guangzhou, Guilin and Hangzhou.

I think that China has a very vibrant blog scene. You should definitely be establishing relationships with those bloggers. All the best

Posted by: Richard Edelman at November 21, 2005 5:14 PM


I've just been pointed to this piece by another blogger (Influx) and I find it very interesting.

Back in July I wrote a piece on my blog, PSFK, about 'British Bloggers Won't Get It' - criticizing the British Marketing folk's poor attitude toward the blogosphere - and by reading your piece there seems to be the same state of affairs.

http://www.psfk.com/2005/07/british_markete.html

Posted by: Piers Fawkes at November 23, 2005 3:44 PM


Richard,

There are several major reasons why blogging uptake in the UK has apparently been so slow.

1) The failure of digital media agencies to blog and therefore demonstrate its value to corporate clients. I looked at the sites of the top 15 agencies in June and found that not one appeared to have a blog.

2) The unwillingness of media owners to provide blogging tools to people because this could make the media owners liable for libel under UK law. This may well change once News Corp completes its purchase of MySpace and its newspapers and BSkyB can promote blogging there without any direct liability.

3) UK bloggers are often invisible as members of the largely American-dominated Anglophone communities of MySpace and LiveJournal.

Posted by: Colin Donald at November 25, 2005 9:30 AM


Mr. Richard Edelman,

Fisrt of all, let me introduce myself. I am PR, responsible for internal communication of an important Brazilian IT company and engaging post-graduation in one of the main Brazilian Communication College. The theme of my research is about Corporate Blogs, more concerned regarding CEOs doing it on web.

One of the references I receveid have been yours. So I would kindly ask you to share your opinion about this issue.

I really appreciate in advanced your help and I'll glad if you can reply to me.

Best regards

Juliana Rodrigues


1. What was your purpose when you have decided to create this blog?
2. What are the main achievements you have realized since you have started?
3. What are the inconveniences around blogging?
4. Why do you think CEOs should start blogging?
5. What are your suggestions for those who are thinking about to start blogging?


Posted by: Juliana Rodrigues at November 26, 2005 3:15 PM


Richard,

You are right in observing that blogs and declining readership of traditional newspapers signify the increasing importance of public relations. However, the internet poses a practical and theoretic problem for PR.

The rapid growth of the internet (blogs)places real limits on its efficiency as a communication tool. The growth of information on-line is exponential over time. Theoretically the internet will never be organized as long as capacity expands and population grows.

I suspect that professional and interpersonal networks are critical factors with respect to influential blogs. Like Carny Ma, I stumbled across your blog while reading some pr students blogs. I read about theiir site in PR Tactics and was preparing to talk about new technologies in one of my classes.

I do enjoy your blog.

Vince Hazleton

Posted by: Vincent Hazleton at November 27, 2005 5:36 PM


VH agree that the web is disorganized
but i believe in the free market principle
that there will be migration to excellence
and that certain bloggers will prove themselves to be excellent
that is why we are focused on the most linked to blogs

Posted by: Richard Edelman at November 28, 2005 12:31 PM


Juliana,

Hello from Chicago
Corporate blogs fall into multiple categories
First is CEO or executive level example is Jon Schwartz blog from Sun Microsystems
Second is employee blogs example is scobleizer by Robt Scoble of Microsoft or the site Minimicrosoft which is a more dissenting blog voice Third is a marketing blog like Fast Lane from GM written by chief designer Bob Lutz I believe fundamentally in corporate sector participating in the blogosphere Check my earlier blogs on this

Posted by: Richard Edelman at November 28, 2005 12:32 PM


Piers,

I think that Brits may be more satisfied with their daily newspaper ritual than most other countries--you do have an almost unmatched diversity of opinion and approach in newspapers But blogs are coming....

Posted by: Richard Edelman at November 28, 2005 12:33 PM


Colin,
All of these are plausible explanations. I thought it particularly interesting that the FT does not make it easy for its journalists to blog (note Pretzlik's remarks) in part because comments are not immediately posted. I do believe your newspaper sector is more vibrant than in most countries--has crowded out potential blog competition but not forever.

Posted by: Richard Edelman at November 28, 2005 12:37 PM


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