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June 9, 2005
Ann Taylor nod to role of environment in employee productivity
Ann Taylor, the women's clothing designer and producer, recently moved into a new headquarters location at 7 Times Square in New York, which was apparently a welcome move from their previous cramped and dark location at 142 W. 57th St. In designing the new headquarters, they responded to employee wishes for more light, more storage and, in general, a space that allowed them to be as creative and expressive as possible.
In the new space, Ann Taylor and its architecture and design firm HOK chose to locate private offices to the center of the floor, leaving the perimeter filled with floor-to-ceiling windows, which means that each workspace is a maximum of 20 feet from a window. The company also chose a modular furniture design that allows employees to configure (and quickly reconfigure) desks, drawing boards and partitions to suit the work need at hand.
Perhaps most interestingly, the company ensured that women were represented among subcontractors for the space by splitting construction into three phases and thereby encouraging bidding by women-owned businesses that are typically smaller. This must have sent a very interesting and positive message to its employees, all of whom have women's fashion and style as their singular focus.
The notion of focusing on work environment is often overlooked by companies striving to increase overall levels of employee engagement. From my point of view, it's one of the six fundamental areas that comprise employee engagement, the other five being:
-- Communication and information flow
-- Leadership
-- Recognition
-- Involvement and opportunity
-- Compensation and benefits
If you know of other organizations that have created similiar employee-friendly workspaces, I'd love to read your comments.
Posted by Christopher at June 9, 2005 9:20 AM
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Comments
Now at the helm for some 18 months, Motorola CEO, Ed Zander, made renovation of the executive offices at the company's Schaumburg headquarters one of his first culture-crunching moves.
The construction project was finally complete in April. After months of the tech giant's senior leadership team being displaced to other, more humble, vacant work areas, they returned to an environment many would have had difficulty envisioning.
Gone were the corner offices with private baths, the walnut paneling, antiques and artwork. In their places, administrative and support staff now occupy floor-to-ceiling window-facing cubicles. Light stretches across the floor to the leaders' interior offices, whose glass fronts offer a view to the suburban skies just above the cubicle dividing walls outside their doors.
All are now the same dimensions as any company vice president. It's modern, sparse and overtly high-tech, with much of the floor's square footage dedicated to shining glass and stainless steel meeting rooms. Ed insisted on an open house for area employees, and in two hours one afternoon, more than 600 employees toured a space that most had never previously seen. Many were greeted by Ed, a Brooklyn native, leaning in his office doorway. "So, whatya think?! Not bad, huh? Hey, wanna check out our new Ojo videophone? Let's call someone, c'mon!"
Universally, employees were impressed by the modest, but sleek surroundings, and the decidedly egalitarian tone. One chat board entry noted, "They're working in less floor space than my boss -- I have renewed faith in where this company is going."
Posted by: Mike Deering at June 9, 2005 1:47 PM
Mike, thanks for sharing. Yes, I like what Motorola has done -- one of my favorite details was the elimination of the "grumpy guard" who was the first face employees coming in through the employee entrance saw. Replacing that person with someone who was more upbeat and consistent with the environmental experience Motorola was trying to create was a clever move.
Posted by: Christopher Hannegan at June 10, 2005 2:07 PM