How do you manage transformation in an era of constant, disruptive change? We believe that for transitions to be successful, we must reach the hearts and minds of employees to bring them along the journey with an equal mix of art and science. The science consists of the processes, tools and behavior analytics to reach the right person with the right experience at the right time. The art is the storytelling and culture shaping expertise that accelerates and amplifies that journey and makes it stick. Together, they create a compelling experience that shifts mindsets and behaviors to drive long-term impact.
Our work shapes three critical elements of the employee experience:
We start every assignment by asking: How can we reach the hearts and minds of employees? And the answer is always uniquely Edelman.
In the EXPERIENCING phase, we introduce change or new information in a way that builds awareness, understanding and momentum.
In the BELIEVING phase, we give employees a reason to believe and commit to shared goals and objectives by celebrating examples and sharing lessons learned.
In the LIVING phase, we engrain change into the day-to-day operating environment and culture, enabling employees to bring it to life locally and in their work.
Our Guiding Principles
Our Employee Experience specialists represent a diverse set of backgrounds and expertise. We also partner seamlessly with the broader Edelman network and have dedicated Employee Experience specialists in our data analytics and digital teams. Our combined strength means we can serve the widest variety of client needs. And the commonality we all share is our passion to innovate the employee experience.