Trust shapes everything - from what people buy and where they work, to the brands they believe in and the leaders they follow. For over 25 years, Edelman has been at the forefront of studying Trust, helping leaders understand how trust drives behavior, builds reputation, and influences outcomes.
As the world’s largest global communications firm, Edelman transforms trust from an abstract concept into a measurable, strategic asset.
The Edelman Trust Institute is the firm’s in-house think tank dedicated to advancing the study, measurement, and actioning of trust in society. This team produces the Edelman Trust Barometer and disseminates and applies it insights through academic and nonprofit partnerships and editorial content, including the TrustMakers podcast.
The Edelman Trust Barometer is the world’s most in-depth and widely cited study of trust. Conducted annually across dozens of global markets, it tracks the evolving dynamics of trust in business, government, media, and NGOs, and what stakeholders expect from institutions in times of uncertainty.
Edelman Trust Management (ETM) enables organizations to measure and manage trust as a strategic asset. Developed in collaboration with leading academics and applied across more than 800 global organizations, ETM is powered by the Edelman Net Trust Score (ENTS) - a proprietary metric that quantifies trust capital, and trust-driving pillars. Through diagnostic tools such as Trust Stream, ETM Studies, ETM Inside and ETM Impact, Edelman helps leaders identify trust risks, strengthen stakeholder relationships and drive long-term value.
Connect with Edelman's Trust experts to explore how we can support your goals.