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January 15, 2005
The License to Operate
It has now been a week since USA Today revealed that a prominent journalist had been paid by a major PR firm to produce public service spots for placement on his TV and radio shows. This same journalist also received a fee for placing spokespeople from the Department of Education on his program and for asking his fellow journalists to do the same.
The response from the journalist is candid and direct--in short, he acknowledges his error and promises never to do it again. The response from several key members of the PR establishment is frankly very disappointing. We are being asked to believe that the problem is convergence, that the blurring of the lines between advertising and PR as a function of technology and immediate access to information.
I fundamentally disagree. We are in a professional services business with an inviolable code of ethics. We are paid for our time and our counsel, not for specific number of insertions in the media. We have a responsibility to tell the truth, to foster dialogue and to reveal funding sources. We cannot tolerate any arrangement that envisages payment for placement. To do otherwise completely undermines the essence of our position as honest advocate and eliminates the separation of church and state for the media. Why bother reading the editorial copy if it is purchased in the same way as the advertising?
We have a license to operate only on the basis of these precious tenets. We should operate in the "smart zone" (phrase coined by my friend Tony Long of World Wildlife Fund) where we are above the legal minimum standard and beyond the minimum expectation of society. It's not simply about transparency on government contracts. We need to make sure there is no blurring of the lines when it comes to ethics in PR.
Posted by Edelman at January 15, 2005 7:29 PM |
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Comments
Richard
Thank you for your courage. You are the only CEO of a global PR firm that has the guts to address this issue and call for reform.
You know, when I tell people what I do -- particularly those in the arts, in academia, in non-profit work -- I get this look, like "well, look at the guy who would sell his soul for an article in the New York Times." I have fought to make the argument that our profession is noble and is ethical and we can truly influence the public debate on key issues. Then an issue like this appears that cuts right to the heart of ethical practices and the silence from our industry leadership is deafening.
So far, I appear to be the only pr firm CEO to have withdrawn from the Council of Public Relations Firms in protest over this "trade group's" defense of one of its largest and most significant dues paying members. My colleagues and I see this as a defining moment for our firm and we are public with our convictions. There's plenty of room on my rock if someone wants to join me.
Elliot Sloane
CEO
Sloane & Compnay
Posted by: Elliot Sloane at January 15, 2005 9:36 PM
Elliot,
I remember keenly the pain my father would endure each year on his birthday when local columnist Irv Kupcinet would congratulate him as publicist Dan Edelman. We have moved beyond this proimitive stage but we need to earn the respect each day. This most recent incident is a serious challenge to the industry and we cannot be silent.
Posted by: Richard Edelman at January 18, 2005 10:06 AM
Then which CEO/Director/Partner will be the one to say, "We were wrong." Aren't they naturally defending their business interests above those interests of a larger industry which at the moment aren't ominous as a NCLB fiasco? From reading Mr. Kotcher's op ed piece, he spends an enormous amount of white space discussing the "blurring" and how the PR industry should come front and center. I wholeheartedly agree with you Richard in absolute transparency and honesty in practicing public relations.
Ethics, unfortunately, needs to become a very large part of training and education for PR practitioners. This industry cannot afford to lose any more ground due to isolated PR blunders, many which plant themselves in the front page of national newspapers.
Disbarred lawyers are castigated by their bar associations. Doctors face stiff penalities from the medical board for impropriety. PR practitioners fade away until the dust settles. The PR industry needs one all-encompassing organization or board that demands the membership of all persons and organizations practicing PR. Clearly, accountability and lax enforcement of existing codes and guidelines have enabled a blase attitude in certain camps.
Posted by: Steve at January 18, 2005 10:53 PM
But, as Jay Rosen noted, we are silent. And, that's just wrong.
As I noted in an email to you the other day, now is the time for PR to stand up, and be a driving force on what is kosher in online media and VNRs and SMTs and other tools of the trade. We need to figure out where we want PR to go in the future, what our industry stands for.
Right now, it stands for silence.
The one cool thing was that I was the one link to your site :-) Okay, it's also sad and pathetic.
Posted by: Jeremy at January 19, 2005 10:43 PM
Hi Richard -- Remember me? I worked for Edelman in the NY office in the early 80s. Remember the K.R.U.M.S campaign for Ragu Pasta Meals -- Kids Reject Unappetizing Meals and Snacks? Anyhow, I'm just checking into the blogging scene. Not sure how it can positively influence my clients (I have my own one-man PR shop in Portland, Oregon).
Best,
Jack Rubinger
Posted by: Jack Rubinger at January 20, 2005 2:23 PM
There's undoubtedly some color to the latest drama in that the corrupter was our own government on our dime, but where has been the industry during the last two decades, for example, when one of our most rapacious monopolies ever (Microsoft) abused the hell out of the computer industry with the help a PR outfit? Was directly helping a monopolist abuse its power for so long (as shown by voluminous court papers) any less repugnant? Microsoft would never have been able to do the damage it has done without the carefully crafted manipulation of the trade press on so many levels. Why the double standard?
Posted by: kontra at January 21, 2005 12:34 AM
FYI: PR companies "... fearing a derailment of the gravy train."
PR Pros Defend Government Contracts - Broadcasting & Cable
John Eggerton
January 19, 2005
PR companies fearing a derailment of the gravy train have weighed in on a proposed Senate investigation into government "public-relations contracts."
The investigation was prompted by the discovery that conservative TV and radio commentator and columnist Armstrong Williams had been paid $240,000 to promote the Bush administration's No Child Left Behind education policy in his commentaries.
In a statement, the Public Relations Society of America said it, too, was "disheartened" by the news of the pay-for-play deal, but took pains to try and distance it from government PR contracts in general.
"We are confident that this effort will find what we know to be the truth, that the daily practice of ethical public relations by government employees and the public relations agencies they work with represents a critical government function that serves both the government and its citizens by encouraging the free flow of information," said the PRSA in a statement.
Rep. George Miller (D-Calif.) has called for an investigation into whether the Williams contract was illegal or unethical and whether there have been other contracts that resulted in overt propaganda. Separately, Senator Tom Harkin wants to introduce a bill requiring federal agencies to show thier ad budgets to Congress and to include notification in those ads that they are paid for with taxpayer dollars.
Posted by: Gudrun Herrmann at January 21, 2005 12:29 PM
Steve,
The idea of a standards board is a good one. Self regulation is fine to a point. We need this kind of body with teeth.
Posted by: Richard Edelman at January 24, 2005 8:30 AM
Jeremy,
But, as noted, we are silent. And, that's just wrong.
As I noted in an email to you the other day, now is the time for PR to stand up, and be a driving force on what is kosher in online media and VNRs and SMTs and other tools of the trade. We need to figure out where we want PR to go in the future, what our industry stands for.
Right now, it stands for silence.
The one cool thing was that I was the one link to your site :-) Okay, it's also sad and pathetic.
Posted by: Richard Edelman at January 24, 2005 8:31 AM
Kontra,
This standard of no pay for play must apply to all clients whether government or private sector.
Posted by: Richard Edelman at January 24, 2005 8:33 AM
Jack,
My god I certainly do it was a great creative idea. Maybe we should revive the group. I am out your way end of feb and would love to see you.
Posted by: Richard Edelman at January 24, 2005 8:34 AM
