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Health is confronting division, confusion, and competing influences

The 5th annual Edelman Trust Barometer Special Report: Trust and Health reveals a fractured health landscape marked by division, declining trust, and widespread confusion. Across markets, most people believe at least one contested health claim, underscoring how uncertainty around health information has gone mainstream.

· Globally, people are significantly less confident in making health decisions.
· Healthcare providers are competing with peers, creators, and artificial intelligence for attention and influence.
· Better engagement starts with understanding people’s concerns and helping guide them toward positive health outcomes.

In this environment, building trust requires clarity, empathy, and communication that meets people where they are.

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Consumer AI Use Encroaches on Medical Expertise

AI is reshaping perceptions of medical expertise, with 64% of consumers believing users fluent with AI can match or outperform doctors in at least one health task. This sentiment is strongest among younger generations, raising questions around trust, accuracy, and the evolving role of medical professionals.

Confidence To Make Health Decisions Plummets

Confidence in making health decisions is declining globally, with a 10-point drop year-on-year (2025 vs. 2026). This sharp decrease signals growing uncertainty in navigating health information.
 

Most People Hold At Least One Divisive Health Belief

Health misinformation is widespread, with 70% of people believing at least one of six divisive health claims about foods, vaccines, and medicines. This underscores growing confusion, and the need for clear, credible, and trusted guidance.

 

Discover the Trust insights shaping 2026

A full look at this year’s findings — and what they mean for businesses, leaders, and society.

EXPLORE THE FINDINGS

 

What Healthcare Providers Must Know

1. Divisive health beliefs are pervasive

The reality is that there are many divides in how people think about health, both in developed and developing countries and across levels of education. Rather than pushing for uniformity of belief, it’s more effective to invest in health outcomes and impact.

2. Public health requires trust to be brokered

The majority of people are hesitant to trust across health beliefs in every country measured. To adapt to this, communicators and practitioners need to elevate goals shared across groups. Convening and community engagement support the process.

3. Tailor influence in a fragmented landscape

People are open to new recommendations on health issues when they hear from trusted voices. Amp up frequency and match the many points of contact that consumers and patients are getting their information from.

4. More than experts, providers must be guides

With so much information available and so many experts to choose from, providing care requires facilitating understanding. In a fragmented system, providers win influence through partnership, humility, and helping patients navigate decisions.

Explore the findings

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Top Findings

01

Divisive health beliefs are pervasive, not fringe

70% of people worldwide believe at least one of six divisive health claims about foods, vaccines, and medicines to be true, including 32% who believe fluoride in water is harmful or unhelpful to health and 25% who believe vaccines are used for population control.

02

Belief in divisive health claims is widespread, crossing age, political, and educational divides

Education level does not meaningfully impact belief in divisive health claims: 69% of people with a university degree believe at least one divisive health claim to be true, nearly identical to the 70% of those without a university degree. These beliefs also cut across demographic groups, including both the political right (78%) and the left (64%).

03

People with many divisive health beliefs trust more voices on health matters than those who don’t

Those who don’t believe any divisive health claims only trust their doctor and medical experts to tell the truth on health issues. Those who believe many divisive health claims trust doctors, medical experts, friends and family, and their CEO (among employees).

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Methodology: The 2026 Edelman Trust Barometer Special Report: Trust and Health is the firm’s 5th annual Trust and Health survey. The research was produced by the Edelman Trust Institute and consists of 25-minute online interviews conducted between February 28 and March 11, 2026. Learn more >

16,006
Respondents

16
Countries 

1,000
Respondents/Country

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