Today, nothing is as personal and emotional to us as our phones. But although we’re using them to communicate 24/7, we feel worse mentally – not happier. Mean tweets, rude comments and hatred are all in the palm of your hand, and studies have investigated the possible links between social media and smartphone usage with poor mental health.

To address this, Sinch has teamed up with Mental Health America (MHA) to build the world’s first texting switchboard, #TextForHumanity. The new service, developed by Sinch, the global leader in cloud communications for mobile customer engagement, lets people send a positive message to a stranger – and receive one in return.