What is Edelman GCC Advisory Services?


Edelman GCC Advisory Services is a data- and insights-driven strategy and execution offering designed for Global Capability Centers in India.

The programme integrates perception audits, narrative development, talent branding, executive visibility, and stakeholder engagement, all geared toward helping GCCs build relevance, trust, and reputation in a competitive market.

These services are built to create multiple communication touchpoints, helping GCCs define their India story, attract the right talent, and align internal and external narratives. Ultimately, the offering is designed to elevate GCCs from support roles to global leadership positions, with India at the center of their innovation agenda.


Why it matters

India is home to over 1,700 Global Capability Centers, employing more than 1.9 million professionals. By 2030, this number is expected to exceed 2,100, creating more than 360,000 new jobs across sectors like fintech, biotech, retail, mobility, telecom, and energy.

As the ecosystem matures, reputation is becoming a key differentiator. GCCs are no longer just execution arms. They are expected to lead with innovation, identity, and influence.

Edelman’s GCC Advisory Services supports this shift by helping centers create strong value propositions, build employer brands that stand out, and strengthen credibility across stakeholder ecosystems. The goal is to help GCCs evolve from operational hubs to strategic drivers of global innovation and leadership.


 

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Our Experience


Edelman has delivered similar programmes for GCCs across fintech, biotech, energy, mobility, telecom, and retail. These engagements have helped centres clarify their story, elevate leadership visibility, and build trust as purpose-driven contributors to global innovation mandates.

What We Deliver

Workplace Advisory

Planning, onboarding, internal communications, employee engagement, and leadership alignment to strengthen internal culture and connection

Insight and Diagnostics

Audits to assess how the centre is perceived by talent, media, and the broader market

Narrative and Positioning

Development of India-specific messaging frameworks, brand storytelling, and identity systems

Leadership Amplification

Executive visibility programmes including speaker platforms, profiling, and digital presence

Employer Brand and Talent Marketing

Advocacy and hiring campaigns tailored to engage engineering and innovation talent

Stakeholder Outreach and Public Affairs

Ecosystem mapping, policy engagement, and university or campus initiatives

Download Proven Strategies

Explore real-world case studies of leading GCCs that have thrived in India — and learn how they leveraged brand, talent, and policy strategies to scale faster and smarter.

 
 
Connect with the GCC Team
If your GCC is ready to scale trust, elevate its voice, and drive impact across global operations, we’re here to help. Let’s connect and explore how we can shape your narrative, strengthen stakeholder engagement, and unlock your center’s full potential.