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Article

My Employer: Ever Higher Expectations

Employees are putting even more reliance on their employers as the linchpin of societal change, just as politicians are seeking to reverse what they see as excessive involvement by business in societal issues.

September 6, 2023
Article

Three Mandates Marketers Must Adopt to Build Brand Trust in 2023

When we ask ourselves, what has really changed in the last year? The truth is that everything has. Consumers are feeling the pressure from every corner of our world - from the micro, everyday things like paying their bills to the macro, big picture things, like the smog outside their city windows.

June 18, 2023
Article

Trust and Brands: The Collapse of the Purchase Funnel

Edelman’s most recent Trust Barometer special report, The Collapse of the Purchase Funnel, finds that today’s buying behavior is too dynamic for a linear funnel and that purchase is no longer the end point but the start of an ongoing relationship with the consumer.

June 18, 2023
Article

Gen Z Harnesses Vulnerabilities, Asking Brands to Stand Up for All Consumers

The Edelman Trust Institute sat down with Bianca Brown, Senior Account Executive and a U.K. Ambassador to Edelman’s Gen Z Lab, to discuss findings about Gen Z in the 2023 Edelman Trust Barometer Special Report: The Collapse of the Purchase Funnel.

June 18, 2023
Article

America’s Executives Are Out of Touch with the Lived Reality of Race in the Workplace

Three years after the collective wake-up call wrought by the murder of George Floyd, new Edelman data reveals that, while concerns about racism are rising, trust in business to assuage them is not.

May 17, 2023
Article

Executives Are Disconnected from Their Employees on Racial Justice Progress

We need a clear framework for measurement and progress on racial justice and DEI. Without that, we will fail to meet employees’ expectations now and in the future.

May 17, 2023
Article

Maintaining Trust as the Definition of Health Evolves

Health has become multifaceted, and those who can bring solutions forward have a responsibility to see health beyond purely the physical.

April 18, 2023
Article

Trust Reveals Fractures in the Health System

Economic fears, expansive expectations, and systemic concerns combine for inverse realities in health.

April 18, 2023
Article

Addressing the Economics of a Health Crisis

It should come as no surprise that the macroeconomic landscape is profoundly impacting health realities globally.

April 18, 2023
Report

2023 Edelman UK Trust Barometer

Lack of faith in societal institutions triggered by economic anxiety, disinformation, mass-class divide, and a failure of leadership brought us to where we are today — deeply polarized.

February 21, 2023